Shipping & Return Policy

Welcome to aewko.store. We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

• We process all orders within 1–3 business days after payment confirmation.

• Orders are typically delivered within 7 business days from the date of shipment.

• Delivery times may vary depending on your location, public holidays, weather conditions, or other unforeseen circumstances.

• Once your order has been shipped, you may receive tracking information (if available) via email.

Return Policy

We offer a 5-day return policy from the date of delivery.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned with all original packaging, tags, and accessories.

• Return requests must be submitted within 5 days of receiving the product.

Non-Returnable Items

The following items are not eligible for return:

• Products damaged due to misuse or improper handling by the customer.

• Items returned without original packaging or accessories.

• Customized or personalized products (if applicable).

Return Process

To initiate a return, please contact our support team with your order details and reason for return.

Support Email: aewkostore19@gmail.com

Once your return request is approved, we will provide further instructions for the return process.

Refunds

• Refunds will be processed after the returned item is received and inspected.

• Approved refunds will be issued to the original payment method within a reasonable processing period.

• Shipping charges (if any) are generally non-refundable unless the return is due to our error.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: aewkostore19@gmail.com

Thank you for shopping with aewko.store.